Links
Craig Harrison's Expressions of Excellence
Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
Details...Customer Service Review, Inc.
Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training
Details...Dionco Inc.
A retail consulting firm specializing in retail selling skills and customer service skills.
Details...Ford, Lisa
Speaks on customer service topics including managing, hiring and training. Audio, video and books available.
Details...Gehegan & Associates
Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.
Details...Global Learning Partners, Inc.
Training and consulting company offers performance improvement and continuining education programs.
Details...Interaction Metrics
Customer service audit specialists.
Details...Jones Associates
Specializes in researching, preparing and delivering training programs
Details...Learning Curve
Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
Details...Martrain Ltd
Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile
Details...Myra Golden Seminars
Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
Details...Optimum Operating Procedures and Services Pty Ltd
Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)
Details...Professional Edge
Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
Details...Service Quality Institute
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
Details...Service Strategies
Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations.
Details...Signature Worldwide
Offers customer service and sales skill training programs. Events calendar, and newsletter.
Details...T & T Training
Customer service training and consultancy.
Details...Telephone Doctor
Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
Details...Thank You Very Much, Inc.
Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
Details...Tooty Inc.
Customer service and sales strategy evaluating, developing, training and monitoring.
Details...